Privacy Policy

1. Overview

Your privacy matters. At GoFindOut, we collect only the data necessary to provide our travel agency software service and protect it carefully.

This Privacy Policy explains how GoFindOut (operated by Magna Products Oy, FI34651004) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller: Magna Products Oy, Business ID: 3465100-4. For any questions, contact us at hello@gofindout.io.

2. What We Collect

When you use GoFindOut, we may collect:

  • Agency Account Information: Name, email address, agency name, and password when you create an account. Passwords are securely hashed.
  • Client Trip Data: Information you enter about your clients' trips, including traveler names, flight details, hotel reservations, and uploaded documents.
  • Billing Information: Payment details processed securely through our payment provider.
  • Usage Data: How you use the platform to help us improve the service.
  • Contact Information: Information you provide when requesting a demo or contacting support.

3. How We Use Your Data

  • To provide and maintain the GoFindOut service
  • To create and manage trip pages for your clients
  • To process payments and manage your subscription
  • To send important service updates and notifications
  • To improve our platform based on usage patterns
  • To provide customer support
  • To comply with legal obligations

4. Client Data Protection

We understand that you entrust us with your clients' travel information. This data is:

  • Encrypted in transit and at rest
  • Stored securely in EU-based data centers
  • Never sold or shared with third parties for marketing
  • Accessible only to you and your authorized team members
  • Deleted upon your request or account termination

5. Data Storage and Security

We use industry-standard security measures to protect your data. Your data is stored in secure data centers located in the European Union. We implement encryption, access controls, and regular security audits.

Data Retention: We retain your data for as long as your account is active. Client trip data is retained for the duration of the trip plus 12 months, unless you request earlier deletion.

6. Your GDPR Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing activities
  • Restrict: Limit how we process your data

To exercise these rights, contact us at hello@gofindout.io. We will respond within 30 days.

7. Third-Party Services

We use trusted third-party services to operate our platform, including cloud hosting, payment processing, and email delivery. These providers are bound by data processing agreements and GDPR compliance requirements.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.

9. Contact Us

Questions about this policy? Email us at hello@gofindout.io

Magna Products Oy, FI34651004